Privacy Policy
Privacy Policy
Introduction
Welcome to The Padel Hub. At The Padel Hub(“us”, “we”, “or “), our first concern is giving our guests an unforgettable experience. This privacy policy details how we treat your personal data when you visit (www.thepadelhub.pk) referred to as the “Service”
We guarantee to protect your privacy and make sure that your data is safe and secure.
This website and the tools we offer signifies your agreement to the collecting, usage, and transmission of your data in line with this policy.
Definitions
- Service - The website [www.thepadelhub.pk], which is owned and operated by The Padel Hub.
- Personal Data - Information that identifies a living individual, such as their name, email address, phone number, or residential address.
- Usage Data – Automatically collected data, including the duration of page visits, IP addresses, and browser types.
- Cookies are small files that are retained on your device and assist in the enhancement of website functionality.
- Data Controlleris an entity that dictates the processing of personal data (The Padel Hub in this instance).
- Data Processors (Service Providers) – Third parties that are processing data on behalf of The Padel Hub.
- Data Subject (User) – The individual who is subject to the collection of Personal Data and is using the Service.
Information Collection and Use
We gather different kinds of information to enhance our offering of services. This includes non-personal as well as personal data.
Personal Information
As you use our service, we might gather:
- Name
- Email Address
- Phone Number
- Address
- Cookies and Usage Data
We might use your information to reach you with newsletters, marketing or promotional materials, and updates.
Payment Information
The Padel Hub does not store or process your information. You will be sent to the outside services managing the payment procedures by third-party services. The information they might be receiving:
- Your payment gateway (when you plan events or book The Padel Hub)
- Bank information (as If you make a reservation via Bank Transfer)
- Mobile Wallet ( Collecting data whenever you make reservations via JaazCash, Easypaisa)
Usage Data
Additionally, we gather data and your browser sends when you visit our website this may include:
- IP Address
- Operating System
- Pages Visited
- Time spent on pages
- Date and time of visit
This personalized information he;ps our analysis of website performance and user experience.
Cookies and Tracking Technologies
We track by employing similar technologies and essential, functional, and analytics cookies to:
- Improve user experience
- Examine website traffic
- Customise services based on preferences
Through your browser options, you can control cookies, however, blocking them could compromise website operations.
We make use of gather information for the following:
We track by employing similar technologies and essential, functional, and analytics cookies to:
- Customer Support - Addressing your inquiries and support requests.
- Personalization: Enhancing your website experience and suggesting appropriate services.
- Reservation Processing - The process of confirming court reservations and managing appointments.
- Communication: Contacting you to obtain confirmations, updates, and customer feedback.
- Marketing and Promotions - The dissemination of promotional offers, newsletters, and event updates. Marketing and Promotions - The dissemination of promotional offers, newsletters, and event updates.
- Website Analytics – The process of monitoring visitor behavior in order to improve the functionality of a website.
Sharing Your Information
At The Padel Hub, we value your privacy. We don’t sell, trade, or share your personal information with unauthorized third parties. To make your booking experience seamless and secure we share your information in the following ways:
- Service Providers: We have trusted thor-parties that assist us with essential operations such as website hosting, secure payment processing, and data analytics.
- System Administrators: We have authorized personnel who manage and maintain our systems, ensuring smooth operations. They may have access to your accounts strictly for technical support or troubleshooting purposes.
Data Security
We have an advanced security system that protects and implements robust measures to protect your data. Our security practices include:
- Encryption – Payment details are secured via SSL (Secure Socket Layer).
- Access Restrictions – Only authorized personnel can access sensitive data.
Despite our efforts, no method of transmission over the internet or electronic storage is completely 100% secure.
Your Rights
At The Padel Hub, we have the right to:
- Access, update, or delete your data: Request access to your personal information and make updates.
- Withdraw consent: Opt-out of receiving marketing communications at any time.
- Manage Cookies: Control how cookies are used by adjusting your browser settings.
To exercise any of these rights, please feel free to contact us using the details below.
Third-Party Links
Our website may include third-party websites, such as social media platforms or external services. Please note that The Padel Hub is not responsible for the privacy practices or policies of these third-party websites.
Scope of the Policy
This policy is exclusive to the website and social media pages of The Padel Hub. It does not encompass external websites or third-party platforms that are linked from our website.
Changes to This Privacy Policy
The Padel Hub holds the right to modify this privacy policy at any time. The “effective date” at the top of this page will be updated to inform users. We recommend that you periodically evaluate this policy.
Contact Information
For any questions, concerns, or feedback regarding this privacy policy, please reach out to us: